Cancellation and Refund Policy

No Cancellation Charge Policy

1. Free Cancellation: Customers can cancel their booking free of charge at any time before the driver arrives.
2. No Cancellation Fees: We do not charge any cancellation fees, so customers can cancel without worrying about extra charges.
3. Flexible Booking: We understand plans can change, so we allow customers to cancel or modify their bookings without any extra fees.

Cancellation and Refund Policy

1. Cancellation Allowed: Customers can cancel their booking through the app or by contacting our customer support team.
2. Refund Policy: If the customer has paid in advance, they will receive a full refund if they cancel before the driver arrives.
3. No Refund for No-Shows: If the customer fails to show up at the designated pickup location, no refund will be provided.

Benefits
1. Hassle-Free Booking: Our no cancellation charge policy allows customers to book with confidence, knowing they can cancel or modify their booking without extra fees.
2. Flexibility: We understand plans can change, so we offer flexible booking options to accommodate our customers' needs.
3. Customer Satisfaction: Our goal is to provide excellent customer service, and our no cancellation charge policy is just one way we demonstrate our commitment to customer satisfaction.